The following study used data made available to CarBeast, provided by our data partners.
Our analysis suggests that certain model years of the Subaru CrossTrek require more front CV axle replacements as compared to other vehicles.
CV axles, or constant velocity axles are crucial components of a vehicle’s powertrain. They help transfer power from the transmission to the wheels even as the wheels are in constant motion or are being turned by the steering system.
The commonly reported symptoms that indicate the CV axle requires replacement are
The typical cost for a CV axle replacement could be around $450 but can vary depending on:
CarBeast uses repairs data from various repair locations across North America, sourced from our business partners. Our database has hundreds of millions of repair records across most vehicle makes and models.
Using NLP technology, CarBeast automatically understands the content in each repair record. Our data shows about 177 cases of CV Axle replacements for the 2013 Subaru CrossTrek alone, and 388 cases across all CrossTrek model years. Here’s an example of a relevant case :
The left pane shows the notes (provided by the technician at a dealership) that describe the complaint, cause, and correction. The right pane shows the structured repair code (“Replaced Left Front Axle”) automatically extracted by NLP technology.
Together with the data and NLP technology, predictive and diagnostic models power CarBeast Foresight and CarBeast Insight.
CarBeast Foresight presents a list of likely repairs by using machine learning. One of the metrics generated by the Foresight machine learning model is the hazard ratio. It indicates if a particular vehicle make, model and year is more or less likely to require a repair, compared to the general population of vehicles. The hazard ratio for a 2013 Subaru XV CrossTrek requiring a front axle replacement was found to be significantly large.
For a typical 2013 Subaru XV Crosstrek, the forecast shows a left front axle replacement among the top repairs anticipated.
When using CarBeast Insight to diagnose a problem like “popping noise when turning” for a 2013 CrossTrek, , it suggests an axle replacement as the most likely repair.
Upon looking closer at the data, it seems clear that this was a problem with the initial model year of the CrossTrek. Subaru introduced the CrossTrek/XV with a 2013 model year. The problem does continue to appear at a lesser rate with the 2014 model year.
We see a significant number of cases after the 60,000 mile mark (which is the duration of Subaru’s powertrain warranty).
Besides repairs data available to CarBeast, we checked other sources for similar reports and incidents.
The website subaruxvforum.com allows for CrossTrek owners to share news, articles, tips and advice regarding their vehicle. Here are a couple of posts from the forums mentioning axle replacements
Some similar complaints have been reported on NHTSA’s website.
As of Jan 30, 2023, based on recall information available at NHTSA’s website, there does not appear to be a recall associated with this problem.
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