BMW X5 Noise when Turning

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VIN: 5UX**************
Mileage: 20,000 - 30,000 miles
Repair Date: February 2016
Location: North Carolina

CUSTOMER STATSE THAT WHEN FIRST TURNING THE CAR ON AND THE TELESCOPIC STEERING WHEEL MOVE UP AND DOWN THERE US A GRINDING NOISE . VERIFYING CUSTOMER COMPLAINT. REFERENCED SIB 32 01 15. REOMVED STEERING COLUMN SRHOUD AND LUBRICATED GETS CONTACT FACE OF THE CRSOS SCETION SUPPORT. CHECKED FOR NOISE ATER LUBRICATION. NOISE PERSITSS. OFUND NECESSARY TO REPLACE STEERING COLUMN PER SIB. REPLACDE STEERING COLUMN . NO NOISE PERSISTS. DC:3231153900 LO:3232593 AND 3299000-.2. BODY EQUIPMENT

VIN: 5UX**************
Mileage: 70,000 - 80,000 miles
Repair Date: May 2017
Location: North Carolina

CUST SATES WHEN TURNING FEEL A GABBING/ GRINDING SENSATION (CHECK AND ADV) TECH TEST DROVE VEHICLE, CONFIRMED CUSTOMER COMPLAINT TECH BROUGHT VEHICLE IN AND UNHOOK TC-ASE. TST. DROVE VEHICLE AGAIN FOUND GRABBIG SENASTION GONE CONFIRMING VEHICLE NED A T-CASE TO CORRECT CUSTOMER COMPLAINT. TCH REM EXHAUST, FORWARDS DRIVE SHAFT, REAR DRIVE SHAFT, AND HEATED SHEILDS. TECH ISTALLEDNEW BUSHING INTO NEW T-CASE. TECH REMOVED AND REPLACED T-CASE . ECH CHECKED LVEL OF FLUID IN T-CASE AND ADD ON TO GET FLUD TO SPEC LEVEL. TECH REINSTALLED HEAT SHEILDS, BOTH DRIE SHAFTS, AND EXHAUST. TECH CONNECTD VEHICLE TO ISTA/P TO PROGRAM THE NEW T-CASE TO THE VEHICLE. PORGRAMMING MIPLEMENTED SUCCESSFULLY. TECH TEST DROVE VEHICLE. FOUND VEHCE OPRATING AS DESIGNED BY BMW AT THIS TIME. GRABBING SENSATION NO. LONGER LOCATE WILE DRIVING THE VEHICLE. NO FURTHER REPAIR IN NEED OF AT THIS TIME.. AUTO TRANSMISSION

VIN: WBA**************
Mileage: 90,000 - 100,000 miles
Repair Date: April 2014
Location: New Jersey

CUST STATES LUD NOISE IN FRONT WHEN TURNING CHECKED AND FUOND RACK SEIZED AND MAKING NOISE. 6.9 * STEERING & ALGN .. REPLACED RACK INPION ASSEMLBY

VIN: 5UX**************
Mileage: 50,000 - 60,000 miles
Repair Date: June 2020
Location: New Jersey

C/S CAR MAKES A LOUD NOISE WHEN TURNING CHECK AND REPORT ...CPO.... FRONT SUSPENSION COMPNETNS FAILED. 1.0 DIAG * STEERING & ALIGN .. ROAD TESTED CONFIRMED NIOSES COMING FROM THRUSH ARMS AND LOWER CONTROL ARMS CUSTOMER DECLINED

VIN: 5UX**************
Mileage: 70,000 - 80,000 miles
Repair Date: July 2016
Location: North Carolina

CUSTOMER STATED THAT WHEN MAKING TIHT SHARP TURNS , THE STEERING WHEELS FEELS BUMPY. MAKES A BUMPING NOISE AS WEL. HECK AND ADVISE TECH DROVE VEIHCLE WITH FOREMAN. DETERMINED THAT PROBLEM IS IN TRANSFER CASE. NEEDS CASE AND MOUNT ELIMINATES FAULTY TRASFER CASE. REPLACE WITH NEW UNT AND ISTA NEW UBSHING T(RANS BEARING). TEST DIRVE AND SEND TO PROGRAM PROGRAMED WITH LATEST SOFTWARE VERSION RE RETESTS RIVE TO ASSURE CORRECT OPERATION. * STEERING DIAG.

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