Mercedes-Benz E-Class Sunroof is Inoperative

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VIN: WDD**************
Mileage: 10,000 - 20,000 miles
Repair Date: March 2016
Location: New Jersey

CUSTMER STATES SUNROOF IOP PANORAMIC ROOF FRAME DAMGAED. DC 78190477 VERIFIED CUSTOER COMPLAINT. FUOND SUNROOF TO ONLY BE ABLE T O BE ACTUATED UP FOR ABOUT 1 SECOND. CONECTED CHARGER AND RAN SDS SHORT TEST. ATTEMPTED TO PERFORMED NORMALIZATION . N ORMALIZATION COULD NOT BE PRFORMED. REOMVED FRONTS USNROO F GLASS SECTION. INSPECTED METAL FRAME ASSEMBLY. FOUND FRAME ASSEM B LY TO BE BENT AND CRACKING ON DRIVER SIDE CAUSIGN BINDING. R EMOVED A,B,C PILLAR TRIM AND R/R HEADLINER. PANORAMIC ROOF T O BE REPLACED . AFTER REPLACEMENT OF OMPLETE PANORAMIC ROOF ASSEMBLY, RE-INSTALLED HEADLIER. PERFORMANCE NORMALIZATION OF SLIDING ROOF. FUNCTION TSTED. SLIDING ROOF NOW WORKING COR R ECTLY AS IT SHOULD.. MAINTENANCE

VIN: WDB**************
Mileage: 40,000 - 50,000 miles
Repair Date: May 2012
Location: Virginia

CUST STATES CHEKC SUNROOF OERATION AUTO FUNCTIUON INOP IT S EEMS TO VENT BUT WIL NOT OPEN OVER HEAD CONTROL PANEL FW...PERFORM SDS TEST AND FONUD CODES 9067,9065,9066,9068/ T EST AND REPLACE OVER HEAD ONTROL PANEL /PERFORM IITIAL STAR T-UP/NORMALIZE SUN ROOF. INSPECTION SUN ROOFS

VIN: WDD**************
Mileage: 140,000 - 150,000 miles
Repair Date: July 2015
Location: Ohio

665 NEDES CONTROL UNIT : SEE NOTE: 2129064601. GS10 \ NEDS CONTROL UNIT (SAME UNIT AS FOR LINE \\\ G\\\ : SEE NOTES\ . CUSTOMER STATES THAT THE SUN ROOF SEEMS TO BE INOP . WILL OPEN THAN CLOSE. PLEAES INSPECT AND DISE.

VIN: WDB**************
Mileage: 110,000 - 120,000 miles
Repair Date: July 2020
Location: North Carolina

CLINET STATES THE SUNROOF IS NOT WORKING AND HAS TO BE PUSHED UP PLEASE CHECK AND ADVISE DIAG IS APPROVED SUNROOF SEALS AND FRAME BIDING. LUBRICATE SUNROOF FRAME AND SALS

VIN: WDD**************
Mileage: 50,000 - 60,000 miles
Repair Date: March 2016
Location: New Jersey

Customer STATED sunroof not operating WIRING-- HAS CPO POWER FEED LINES TO MOTOR DC 5130A227 3815 1 2.1 12.6 .5 REPIAR VREIFIED CST COMPLN. DC BATETRY CHARGER.PERFORMED SHORT TES T-FAILED FOR CODE 9E7546-9E7571. CHECK FUSE 17 IN FRONT SAM -OPEN CIRCUIT- REPLAECD FUSE -SHORTS OUT. RR OVERHEAD CONTRO L PANEL. AS PER PE 77.20-P-2200EAA - DC MIN BATTERY. RR F RONT SAM+ CONN.13D PIN 1- PIN TEST TO SLIDING OOF MODULE PI N 11- OPN CIRCUT. RR HEADLINER - TRACED WIRE- FOUND CKT S RUBBING AGAIST THE SOFTTOP FARME CAUSING OEN CIRUIT- PERFORMED HARNESS REPAIR= NORMALISED ROF SHADE- ORMALISED ROOF-FUNC TION CHECK-OK.. MAINTENANE

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